Paid Media Account Manager

MISSION 

To be a prominent member of the Paid Media team, showing passion for what you do and focusing on building excellent client relationships whilst delivering industry leading results.  We are a small but fast growing independent agency that services the world’s leading luxury and premium clients, across all media channels.  You will successfully manage and grow a portfolio of client accounts billing an average of c.£20,000 / month.  Not only will you push your clients to the cutting edge of Paid Media, in its entirety, you will also identify other ways in which they can meet & exceed their business objectives through Paid Media. You will have a broad technical understanding of Paid Media including Paid Search, Paid Social and Programmatic and use these skills to build on our clients success. 

OUTCOMES 

To be successful in this role you will need to:

  • Use your technical skills to deliver beyond the expectations of your clients 
  • Set clear and attainable KPI targets with each of your clients.  Ensure action plans are in place to achieve these and provide comprehensive reporting to keep your clients up to date and focused on the agreed objectives
  • Own a dynamic portfolio of clients, taking full responsibility of their campaigns from planning to launch, through to ongoing optimisation, reporting & strategic 
  • development.  
  • Develop strong client relationships with key stakeholders and through this achieve & maintain +80% client satisfaction scores
  • Proactively schedule and lead client meetings & calls.  Strategy meetings to take place once per quarter, with other meetings/calls in-between as required
  • Demonstrate a strong sense of self-motivation and self-drive by regularly putting forward new ideas & solutions that will enable your clients to meet & exceed their business goals
  • Provide mentorship & guidance to Account Executives, supporting them with all areas including technical skills, time management, critical thinking & problem solving and client communication skills.
  • Expand your knowledge of other channels, using this to cross-sell enhanced strategy solutions to your clients, where you believe it is applicable to their needs

COMPETENCIES

Our people are at the heart of what we do and we ensure all new team members can demonstrate that they are:

  • Proactive
  • Supportive
  • Take ownership
  • Take pride in their work

For this role, you must also demonstrate that you are:

  • Analytical and data driven
  • Curious & not willing to simply accept the status quo
  • Self aware & always challenging yourself to grow 
  • Down to earth – we’re passionate about our work but we know what’s important in life and we like to have fun along the way

COMPANY BENEFITS

  • High degree of autonomy in a role that has potential to grow as the company grows
  • 25 days’ holiday per annum plus bank holidays, with the option to buy an extra 5 days
  • £500 contribution to personal development / gym membership via our Mind Body & Soul initiative 
  • Contribution towards glasses, physio and more via our Medical Cash Plan 
  • Discounts on entertainment, shopping, food, fitness and free phone insurance via your personal perkbox account
  • Cycle to work scheme 
  • Core hours meaning you can flex your working day to suit your lifestyle
  • Family friendly policies to support working parents 
  • 3% Pension 
  • Free beers every Friday
  • Free breakfast all week
  • Quarterly socials 
  • And finally, we reward loyalty in our teams with the option to take a two month sabbatical at two and four years service

Job Opportunities

We’re in the midst of an incredibly exciting time here at Verb. Come join us in creating a team of amazing and exceptional people, helping the world’s top luxury brands build amazing and exceptional products.

If you are interested in any of our roles, please apply through this website. If you have any questions about us, get in touch on careers@verbbrands.com.