careers

Paid Search Account Manager

MISSION

To be a prominent member of the Paid Media team, showing passion for what you do and focusing on building excellent client relationships whilst delivering industry leading results.  We are a small but fast growing independent agency that service the world’s leading luxury and premium clients, across all media channels. Reporting directly to the Head of Performance Marketing, you will successfully manage and grow a portfolio of client accounts billing an average of c.£20,000 / month.  Not only will you push your clients to the cutting edge of Paid Search, you will also identify other ways in which they can meet & exceed their business objectives through Paid Media. 

OUTCOMES

To be successful in this role you will need to:

  • Own a dynamic portfolio of clients, taking full responsibility of their campaigns from planning to launch, through to ongoing optimisation, reporting & strategic development. 
  • Set clear and attainable KPI targets with each of your clients.  Ensure action plans are in place to achieve these and provide comprehensive reporting to keep your clients up to date and focused on the agreed objectives
  • Develop strong client relationships with key stakeholders and through this achieve & maintain +90% client satisfaction scores
  • Demonstrate a strong sense of self-motivation and self-drive by regularly putting forward new ideas & solutions that will enable your clients to meet & exceed their business goals
  • Proactively schedule and lead client meetings & calls.  Strategy meetings to take place once per quarter, with other meetings/calls in-between as required
  • Provide mentorship & guidance to Account Executives, supporting them with all areas including technical skills, time management, critical thinking & problem solving and client communication skills.
  • Expand your knowledge of other paid media channels, using this to cross-sell enhanced strategy solutions to your clients, where you believe it is applicable to their needs
COMPETENCIES

Our people are at the heart of what we do and we ensure any new team member can demonstrate that they are:

  • Efficient
  • Honest and operate with integrity
  • Organised with a strong work ethic
  • Highly motivated & enthusiastic
  • True to their word (verbal and written)
  • Intelligent, analytical and data driven
  • Curious & not willing to simply accept the status quo
  • Diligent, with high levels of attention to detail
  • Proactive & fast moving, without being abrasive 
  • Calm under pressure
  • A visionary and strategic thinker
  • Good listener
  • Team player
  • Self aware & always challenging themself to grow 
  • Able to mentor and develop others
  • Down to earth – we’re passionate about our work but we know what’s important in life and we like to have fun along the way
COMPANY BENEFITS
  • High degree of autonomy in role that can grow further as the company grows
  • Attractive salary and pension
  • 25 days’ holiday per annum plus bank holidays 
  • £500 contribution to personal development & wellbeing via our Mind Body & Soul initiative
  • Flexible working via core hours
  • Free coffee, tea and fruit
  • Free drinks every Friday (alcoholic or non-alcoholic)
  • Free breakfast at weekly company meeting
  • Quarterly socials

Marketing
Operations
PPC
Production
SEO
Social Media
Web Development & Design